7 Types of Veterinary Software Programs

Any given day, you’re juggling a line of patients, a swarm of client questions, and a never-ending to-do list—all while hoping for five uninterrupted minutes to eat or visit the restroom.

Here’s the good news: The help you’ve been dreaming of isn’t divine, it’s digital.

Veterinary software programs provide a simple solution to daily stressors—and they may even help you get that lunch break.

Here is a list of the seven most essential veterinary software solutions that will improve your veterinary clinic’s workflow to get more done, with less stress.

Your clinic pharmacy is essential to your practice, but it doesn’t always provide the flexibility modern pet parents are looking for.

Online pharmacy platforms like Blue Rabbit make it easy for practices to offer convenient ordering, refills, automatic delivery, and prescription management on a trusted and safe e-commerce site.

In addition to helping you better support your clients and keep business in-house, an online pharmacy helps you better support your clients, keep business in-house, and promote positive patient outcomes by offering convenient access to safe, high-quality medications from trusted sources.

Veterinary practice management software (PIMS) is the command center of every clinic. And the reason why Avimark,® Cornerstone, and ezyVet are practically household names among veterinary professionals.

The right PIMS makes everything possible—from scheduling and billing to treatment plans and financial reports. And, as an all-in-one system, practice management software is usually intuitive and requires little onboarding.

Most modern practice management systems are cloud-based (i.e., serverless). This makes them more secure, easier to update, and more accessible to users who aren’t on-premises. Cloud-based systems can be customized to work with various integrations to suit your practice’s needs and workflow.

Learn more: Discover how Blue Rabbit integrates with ezyVet

Electronic medical records (EMR) software stores your practice’s patient records in one accessible digital location. With a few simple clicks, users can modify, search, or share an entire medical record for easy review or referral. Many modern systems combine EMR and PIMS in one convenient platform. 

Cloud-based storage ensures consistent and accurate record management across devices and locations, as well as updated security measures for client and patient data privacy.

Some days, the appointment book is a study in efficiency. On other days, it looks like a bad round of Tetris.

Appointment scheduling software makes it easy for both your team and pet owners to manage visits easily.

On a scheduling platform, clients can view available time slots and request their preferred time via your website, mobile app, or online portal. Meanwhile, your staff can update and manage the schedule in real-time.

Many appointment booking systems automate appointment reminders, delivering branded messaging to clients about their pet’s visit. Template messaging can be customized to each practice, species, or need.

These reminders can help reduce no-shows and increase client preparedness, leading to increased practice profitability. Plus, with fewer phone calls, online booking helps your team focus on providing excellent veterinary care.

Stop counting pills and bandage supplies at night and sleep easy with inventory management software.

Inventory management software helps veterinary hospitals track supplies, medications, and products without guesswork or endless counting. It can automate tasks like ordering, tracking stock levels, and alerting you when items reach their order point.

Inventory management integrations can boost profitability by helping you avoid frustrating stockouts and costly over-ordering. Modern inventory tools typically sync with your veterinary practice management software’s invoicing and pricing tools to ensure accurate and updated costs.

Communication may be key, but it can take a lot of time out of your day.

Client communication software helps veterinary clinics stay in touch with pet owners before, during, and after visits. It can send automatic reminders for refills and appointments, follow-up messages, and lab results—without tying up the phones or taking extra time from your team.

Patient portals and mobile apps let clients book appointments, view vaccination records, receive tailored educational resources, and request health information with ease.

Many systems offer flexible communication, like texts or emails that clients or team members can answer later, and real-time options like chat, two-way messaging, or 24/7 telemedicine consultations. This means fewer phone calls and more ways to connect with clients, helping your team work more efficiently while keeping pet owners informed, supported, and involved.

Too busy saving lives to self-promote? Veterinary marketing software makes it easy to attract new clients, keep current clients engaged, and grow your business.

Marketing platforms help you manage your online presence, create effective content and ads, and collect reviews that build trust. Other systems offer tools for email campaigns, social media scheduling, and website management, helping you stay connected and current without constantly monitoring your feeds.

See how Blue Rabbit can help with your marketing needs!

With so many options on the market, choosing veterinary software can feel overwhelming. Creating a plan can help you choose the right option for your practice. Here are a few questions to ask yourself:

• What gaps exist in the practice’s existing software or workflows? Look for software options that can fill the gaps and increase your team’s efficiency.

• Does the software integrate with our practice management software? Choose options that integrate with your PIMS to prevent having to toggle between screens and open additional tabs.

• What software works well for others? Talk to colleagues about software they like—and ones they don’t like.

• How difficult will it be to use the new software? After narrowing down your search to a few options, request a demo to learn exactly how each works.

• Will the company provide training and support? Each platform works differently, so ensure the company will be available to help after your purchase.

Veterinary software providers are creating smart, flexible, and user-friendly tools designed to meet the real needs of theveterinary industry. Whether you’re searching for an all-in-one solution to unify your practice or specific integrations to simplify recurring tasks or improve the client experience, modern software solutions are a veterinary professional’s best friend. Who else is going to make sure you eat lunch?

Looking for a pharmacy solution that provides high-quality compounding services, a user-friendly online experience, and exceptional home delivery? See what makes Wedgewood and Blue Rabbit the right choice for your practice.